If your experiences are anything like mine, you get bug reports missing vital context - they tend to look something like this:
Imagine if your bug reports looked like this instead:
The process is simple. Connect your Trello account to our site, download (and customize if desired) our javascript file, and embed it in your app. A 'Submit Bug Report' button will appear in the bottom right of your website. When users click it, they can type out a bug report, and hit submit. And... that's it. Our javascript will take a screenshot of the user's page, and capture all meta data (like browser, url, and even recent javascript errors) - and then stick all these on a new card in your Trello account automatically.
From your user perspective, there is no real difference - they are still just submitting a bug report with a brief bit of text, and they don't need to install anything special on their computer. But from your perspective... you get their bugs FULL of all relevant contextual information, immediately - no back and forth emails required.
Get started now - it's free.